Inspired with Nika Lawrie

Creating Authentic Connections In A Virtual World With Michael Kahwajy-Hyland

August 08, 2023 Michael Kahwajy-Hyland Season 2023 Episode 43
Inspired with Nika Lawrie
Creating Authentic Connections In A Virtual World With Michael Kahwajy-Hyland
Show Notes Transcript Chapter Markers

In this episode, Nika engages in a discussion with Michael Kahwajy-Hyland, also known as The Connection Architect, on the art of forming more effective and authentic connections to inspire the world. Drawing from his remarkable personal achievements—including walking onto a Division 1 soccer team post-two hip surgeries, engaging in projects with celebrities, and having dinner engagements with film producers and Superbowl champions—Michael shares the impactful lessons he's learned on building meaningful relationships. 

His experiences underscore the power of genuine connections in, not only advancing one’s personal goals, but also in creating a ripple effect of inspiration and motivation across broader communities. This conversation promises to offer valuable insights into cultivating deeper, more authentic connections that can lead to significant opportunities and memorable experiences.

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*This podcast and its contents are for informational purposes only and are not intended to replace professional medical advice, diagnosis, or treatment. Always consult your physician or a qualified health provider for any questions concerning a medical condition or health objectives. Additionally, the advice and strategies contained herein may not be suitable for every individual and are not guaranteed for business or personal success. Use discretion and seek professional counsel when necessary.

Speaker 1:

Hey everybody, welcome to the show. As always, I am super grateful to have you join us today. I have a wonderful guest. He's known as the Connection Architect, so it's really cool. We're going to learn so many great things. Michael, welcome to the show, I'm so happy to have you here.

Speaker 2:

Thank you, nika, I'm excited to be here.

Speaker 1:

Yeah, so tell me what is a Connection Architect, what do you do and how does that work?

Speaker 2:

You know what it's? Uh, it always stems back to my, my main mission, you know um, my mission is to help people live meaningfully.

Speaker 3:

Love that yeah.

Speaker 2:

And you know it's kind of it's two, multifaceted it's it's living meaningfully but it's also not having to feel the emptiness that a lot of people do in life, right?

Speaker 3:

Yeah, yeah.

Speaker 2:

The biggest way that I've found that I can help people come into this meaning, come into this purpose, is through creating connection. Maybe that's not to say you know, I'm connecting this person and this person. It doesn't have to be an introduction.

Speaker 3:

Yeah.

Speaker 2:

With my first business, my luxury writing instrument business, I actually did that. I created those connections through a luxury item, through a gift or through connecting somebody to their own mission or values or successes. So it's just creating that sense of connection that really adds that meaning and value and purpose to life.

Speaker 1:

You've had some kind of interesting connections. I know in your bio you talk about working on projects with celebrities or having dinner with a Super Bowl champion those kind of interesting, unique situations. How did you use your connections to make those things come to fruition?

Speaker 2:

You know, it's all about the path that you take. I like to think in angles.

Speaker 3:

Yeah.

Speaker 2:

So, like it's actually a part of the course, Reconnected from 2021, that's coming out soon. The side door method this is my method, my framework for getting in touch with basically whoever you want. Are you familiar with the six degrees of connection?

Speaker 3:

Yes, yeah, yeah.

Speaker 2:

So nowadays, well, I guess for anybody who's not the six degrees of connection says that's a concept that says that you are only six degrees of connection away from anybody else on earth.

Speaker 1:

Yeah and anymore. I'd almost say it's like three or four degrees. Honestly, it's surprising how connected people actually are when you start looking into it.

Speaker 2:

That's exactly where I was going next.

Speaker 1:

Love it yeah.

Speaker 2:

They say that it's four now.

Speaker 3:

Oh, wow.

Speaker 2:

Four connections away from anybody on earth, be they a celebrity, be they your next door neighbor.

Speaker 3:

Yeah, yeah.

Speaker 2:

And so there's always a way, there's always a path to somebody. But it really lines up when you bring mission and values into it. And so another thing that I'm teaching in that course is authenticity. So we can deep dive into authenticity and really what it boils down to is lining up your mission and your values with their mission and their values. So in that way, if you create that connection, create that alignment, then you can always find a path.

Speaker 3:

Yeah.

Speaker 2:

For example, that celebrity project that I did with the Turning Point where we were commemorating a monument that was going up Hinde Wiley, the guy that painted Obama. I don't know if I showed you a photo. There's this photo of me. I got my arm up in the air. We're having so much fun. It's so fantastic. And I was able to create that kind of connection when I met him, because I knew what his mission was, I knew the meaning that he had put into that statue and I knew what my mission and my values were, and I knew they lined up so well that I actually ended up having a great conversation with not only him but his mother.

Speaker 2:

you know we're sitting there like a big old family, so it's. You know, it's that, and it's just treating people like yeah we all put our pants on the same way.

Speaker 3:

Yeah.

Speaker 2:

Yeah, that, that human piece. Right, and that's what a lot of people fail to do when they come into contact with a big name person is they're so focused in their success, their achievements, that it almost becomes transactional and they forget the human piece. They forget that they've got kids at home. Yeah forget the human piece. They forget that they've got kids at home, that they you know they maybe had to just, you know fix up their house, or or they weren't stuck in a traffic jam earlier that day they're in the same line as you in the airports.

Speaker 1:

Yeah, yeah, I love that. You and I were talking just before we started recording and I was telling you about how I worked in a nonprofit or worked for a nonprofit fundraising for a long time, and the thing that I learned was that, in order to go ask somebody for you know if I was looking for like a $50,000 donation or you know a large chunk of money the thing that I found the two things I found was one is is you listen? It's less about talking and it's more about listening, and I think that connects back to what you were saying about finding those connections that you have with that person. The only way you do that is by listening to what they have to say. But the other thing was building rapport with that person, creating that relationship so it's lasting and so it's much easier to go back a different time to connect with them and ask them for support again. So I love that you're teaching people how to do this. I think it's such an undervalued tool, especially for business owners.

Speaker 2:

Absolutely. I say it's. It's one of the softest skills that you can have. You know people, people tend to in our society these days. They tend to value the hard skills, the value of the frameworks. They tend to value the numbers.

Speaker 3:

Yeah, yeah.

Speaker 2:

And everything like that, and we have all of that. Whether it's in person, whether it's virtual online, whatever it is, you always have those kinds of hard things to judge things by, have those kinds of hard things to judge things by. But what we've lost within the virtual space in a big way, I think, is the soft ways that we connect.

Speaker 1:

Absolutely yeah. What are, what are some of the tips that you have, especially for someone who's just becoming um or just trying to get comfortable with being online? You know, the first few times I know the first few times I did a podcast episode or the first few times I did videos online, I felt awkward and uncomfortable and you know it takes practice to kind of find yourself in your own skin. What tips do you have for somebody who's kind of starting to move their business in that sense, or even just a personal adventure, trying to get comfortable in the online world?

Speaker 2:

Yeah, it's a big question, you know there are. There are a few different ways that I could go about answering it. There's the virtual engagement piece, where you feel like you're connecting with the other person in a big way, where you and I are sitting here interacting. I'm seeing your feedback, I feel connected with you.

Speaker 3:

Yeah.

Speaker 2:

And how I'm talking with my hands and my face and my vocals and everything like that. But then there's also the other piece where it's just human, where any new thing that you do is going to be rather uncomfortable.

Speaker 3:

Yeah.

Speaker 2:

You know, and so just do it Like that's the biggest piece of advice that I can give. And here's the motivator, right, if you have something that you can bring to the world that's going to make the world better, that's going to make people's lives better, and you don't do it.

Speaker 3:

Yeah.

Speaker 1:

How dare you that? I love that. That's one of the biggest things I I love. It was game changing for me when I kind of realized that, because I felt like I had so much to share. And I know that my original stuff wasn't good and you know, and it's it's always a learning process, but I still put it out there and it's still up there because I felt like it's important to show you know the authentic process that people go through to learn how to become good at a different skill, and so I love that you say just just do it, just get it out there and share.

Speaker 2:

Yeah, I think one thing that I talk about a lot is action is clarity. Got that from Tony Robbins. Yeah, so true. You know what I mean. If you sit here not taking action and thinking about something, you do all the research in the world and you're never going to get clear on it. You have to take those first steps, even if they're in the wrong direction. Once you learn that they're in the wrong direction, then you can write yourself.

Speaker 3:

Yeah, yeah.

Speaker 2:

Take those steps. You're just standing still.

Speaker 3:

Yeah.

Speaker 2:

And there's also a concept and I can't remember where I found it, but there's a concept called the 70% rule, where you never you never try to get more than 70% of the information out there that you can access. So once you've hit that kind of, I feel like I have 70% of the information you're never going to get 100% of the information that you need without action. So, after 70%, get in there, do it.

Speaker 1:

That's a great kind of tool to push you to take that step. I think, yeah, people are always striving for perfection. They want all the information, they want everything to be exactly the way it's supposed to be before they jump, and the reality is that you won't be able to jump, you'll never be able to get to perfection before you jump. You have to jump in order to reach that kind of area, so I love that. That's cool, cool idea. You talk also about understanding authenticity and kind of virtual engagement as part of your modules. What do you mean by that? How do we use that as a tool?

Speaker 2:

so one of the biggest concepts in connection is the perception of authenticity. Right, if I'm here talking to you and I don't feel like you're coming across in an authentic manner, or if you don't feel like I'm coming across in an authentic manner, that interaction is down the drain.

Speaker 3:

Yeah.

Speaker 2:

Yeah, generally nothing good that's going to come of it and you're not going to enjoy it and you're probably not going to want to do it again.

Speaker 3:

Mm. Hmm, right yeah.

Speaker 2:

So one of the main keys that I've found in creating successful and effective virtual interaction is learning about authenticity, so that you can translate that into your online connections, and I talk about this concept called irreplaceable presence, one of the ones that I coined. There's no way that you can replace being like if you were sitting in front of me. There's no way that this virtual interaction is really going to replace Right, right, yeah, we're feeling the same atmosphere. We're feeling the same atmosphere. We're in the same room. We know the energy in the room. You know it's. It's just not going to be replaced. But what we can do is find out what creates that effective connection, what creates that authenticity, and try our best to translate that into online when we have to go this route.

Speaker 1:

How do we, what are things we can look for or identify in order to kind of make that transition? Does that make sense?

Speaker 2:

It makes sense, it makes all the sense in the world, and it's a wonderful question that most people don't ask, right, yeah, yeah, it's getting to the base, it's getting to the core, it's getting to that main concept, right, and that main concept is the mission, it's the value, that's what connects people more than anything. And so, you know, within any sort of interaction, people talk well, let's relate it to a general concept that people talk about these days is um is giving. People talk a lot about uh, contribution, about giving, about service and small business especially.

Speaker 2:

I mean everybody's talking about over-serve, over-deliveriver. Give, give, give, give, give.

Speaker 3:

But you have to have two points in order to make a line.

Speaker 2:

So if you're trying to connect with somebody, your mission and your values are the starting point, their mission and their values are the ending. Then from there you can figure out the route. I liken it to a roadmap. So say your mission, your values are your starting point, their mission, their values are your destination. Then you can figure out what roads you can take to get there.

Speaker 2:

Is it a conversational topic? Is it a certain organization that you both enjoy working with? But you can figure out where to authentically create that connection and connect those two points only when you know what those two points are. So I think that, having that intent on understanding what this person is about, that I'm about to connect with. What is their mission? What is their value? Like? Even before this podcast, I was looking up your profiles and saying, okay, what does she talk about, what are her values and what is really going to connect what I do with what Nika does?

Speaker 1:

Yeah yeah, yeah, I love I think that's. It goes back to kind of what I said earlier about connecting with people, especially with fundraising is, you know, it was about listening. It was about figuring out what they were interested in, what mattered to them, and the only way I would do that was by listening and being genuinely interested in what they were saying, and then that's how we were able to create that that real authentic connection and kind of grow up from that. So I think it's really important to identify that. I love that.

Speaker 2:

Yeah.

Speaker 1:

You also sorry, go ahead.

Speaker 2:

I think a big place where people trip up is when they focus more so on one than the other, and when you focus more so on your mission and your values. That's called self-centered. Those are those people who don't stop talking about themselves, you know, and people will listen, but a lot of times they're like, oh my gosh, when are we going to stop?

Speaker 3:

Yeah.

Speaker 2:

After a certain point. It always gets to that point, right yeah. Then there's the flip side of the coin, where you're only focusing on their mission, their values, and it doesn't line up with you. That's going to be two things. First of all, you're going to feel disconnected from it. It from it's not going to be fun, it's not going to be sustainable. But second of all, think about when you are coming in contact with celebrities. Think about fanboying or fangirling, when you're only focused on what they do and there's no connection there. So not only are you going to feel disconnected, but they are too.

Speaker 1:

Yeah, so you also talk about connecting outside of your league. What is that and how do we actually go about doing that?

Speaker 2:

Now, that's fun. That is a lot of the side door method that I'm talking about. It relates very much so to the authenticity roadmap roadmap, you know, finding the starting point, the ending point and the roads that you can get, uh find, to connect those two points. The side door method, though, is kind of when that direct route just isn't available, right. So if we're talking, we don't have to be talking celebrities, you know, maybe, maybe you just want to get in touch with a dream client. Yeah, you just want to get in touch with, in touch with a major authority in your space.

Speaker 3:

Yeah.

Speaker 2:

Right, there are things that you can use to line yourself up. Now you're not going to get directly to that person, so you got to kind of take the side door and if we, if we continue with the roadmap analogy, it's really just the road kind of taking a bend right. So you're not going that straight route, but you're maybe taking a more indirect route. You're going the long way around, you're traveling around the mountain instead of under the tunnel, and the less accessible that person is, the more indirect your route's going to be.

Speaker 2:

So you have to kind of get creative and figure out the ways to get to that person. The side door method is kind of a it's a framework for finding those alternative routes, kind of like we were talking about earlier. You can go with organizations. You can go with anything that's really lined up with their mission, their values. You can go with if they have a business, their, their vendors sometimes get you in.

Speaker 2:

If you can line up with, you know you can make certain points, multiple points in that line that can eventually get you there yeah it's all about those kind of secondary, tertiary and and out and out and out kinds of connections that can then ultimately bring you into that bullseye connection.

Speaker 1:

I love talking about the vendors or having the two degrees of separation, kind of thing. Have you found that once you so if you can get a step forward with one introduction so one degree of separation and keep working from there, have you found that there are tools or are things that you can do to help encourage those individuals to help you make the next introduction? So, you know, are we talking like coffee and you know lunch, or are you talking like can I help you introduce you to somebody else, kind of thing? What are the things that you found that have worked in that sense?

Speaker 2:

Yeah, you know. Coming back to the authenticity piece, you don't want to just overlook that person, you want to serve that person as well.

Speaker 3:

Yeah, yeah.

Speaker 2:

You know, cause, cause. They are a significant dot in the line that that you connect in order to get to that end point. So treating them as valuable, serving their particular mission, whatever you can do for them as well. So, first of all, making sure you don't overlook them, but also, within that kind of upplaying the connection that you have with the end goal person, making sure that that's very clear and then kind of not being coy, not being too shy, and saying, hey, if I could do this with that person, what would the result be? What would the benefit be? This would be an incredible connection. We could do so much for the world. We could do this, you know, for so many people, and if that person can then make that connection and it adds value to that end person, then you know, I have found that people are very willing to hook you up.

Speaker 3:

Yeah, yeah.

Speaker 1:

Yeah, I think it's awesome. I think it's undervalued. Like I said earlier, definitely it's all about those win-wins.

Speaker 2:

It's a win-win you know, and and people, people get into either a giving or receiving mentality. It doesn't have to be that way all the time. There are absolutely tons of win-win scenarios that you can think of, and and those people are not as inaccessible as you think.

Speaker 1:

Yeah, I think that's an important thing to remember is that people aren't as distant and scary as they sometimes feel. It goes back to we all put our pants on the same way kind of thing. People are real and genuine, no matter what level they've reached in life. It's just a matter of keeping that in perspective when you're reaching out to them.

Speaker 2:

Perspective.

Speaker 1:

Yeah, yeah, absolutely. You also talk about and before I say this, I think it's a great tool because a lot of the listeners are kind of busy professionals or business owners themselves and so, especially with COVID and everything going on, it can be really hard to keep our clients coming back and connecting with them on a regular basis. You kind of talk about the secrets to keeping clients coming back. What is that secret or secrets, and how do we do that?

Speaker 2:

Yeah, I love it. One of my superpowers that I've found is digging up the core significance of something. So that's why I was so successful with the luxury writing instruments is because I could dig up the core, uncover the core significance or meaning that somebody wanted to put into the piece, and then I could represent it in that physical piece.

Speaker 2:

Yeah, yeah that physical piece, and that's kind of how you do this too Keep your clients coming back. What is at the core of an extended relationship, of prolonging an experience, and the secret is how do you effectively communicate your long-term appreciation? Do you effectively communicate your long-term appreciation? That, in essence, is how you keep clients coming back Now how do you do that I?

Speaker 2:

have this method called the triad gifting method, and so this outlines a few different frameworks. I would say it's kind of a blueprint for gifting. It makes follow-ups much moreifting, it makes follow-ups much more effective, it makes follow-ups much more efficient and it makes follow-ups much more effortless.

Speaker 3:

Yeah.

Speaker 2:

Because what you're doing is to give you a very general overview. The three characteristics that you want in a significant and effective gift are identifiable, lasting and useful. So if a gift strongly represents all three of those characteristics, it's going to make a big impact and it's going to be a long-term kind of experience, prolonged. And so basically the question is, how valuable would it be if you could pick up the phone once a day, all every one of your clients that you wanted to?

Speaker 2:

yeah you want to stay top of mind, that you wanted to have their client loyalty, that it was going to be a no-brainer for them to uh, to keep working with you, not to look around, not to look for something else, because they feel so massively appreciated by you yeah, yeah. So this method is a way to supplement those follow-ups, Because if you think about follow-ups, they're kind of inefficient when you're not actually working on them. They're not actually happening.

Speaker 2:

Yeah, yeah, and your other option would be like a CRM or some sort of automated something and that's just in person.

Speaker 3:

Yes.

Speaker 2:

So if you can, if you can make this gift really effective and really strategic, you can make it work for you Like crazy. You can have not only your client but their family talking about you and their aunt's going to be saying, hey, you remember that thing that that person gave you. Who was that? You know, their friends are all coming around and they're showing it off like, hey, guess what? My real estate agent just gave me Organic referrals, right there.

Speaker 1:

I love that. I think it's such an underutilized thing as well. One of the things that I tend to do with my clients is share different types of resources, so whether that's like specific recipes or books on topics they might be interested in you know, or discounts on other things that I have going on and and it's there's no you know ask for it, it's just sharing those things with them to kind of build that relationship and add value to whatever service I'm offering. So I really appreciate that you're teaching people to include that in their business.

Speaker 2:

Yeah, absolutely. You know what? And on that point there's a little blueprint that I created and can I give it to your audience. Yeah absolutely yeah, I would be more than happy to send it to anybody. How should I do it?

Speaker 1:

I'll just get you to send me a text, um yeah, send it over to me and I'll share it in the show notes so everyone can yeah, in the show notes, whatever I'll send it.

Speaker 2:

It's called uh, it's a blueprint that helps people connect in their social media communications. Um, it's just a series of questions, it's like a thought journey on um, that that helps you when you're crafting a post or writing for social media or something like that. So, yeah, stick it in the show notes 804-504-1303. Okay, and I'll send that to anybody who wants it. Perfect.

Speaker 1:

Perfect. So tell me um a little bit about the program that you have going on right now to really help with connection for, especially for businesses.

Speaker 2:

Yeah, so it's a really exciting time, nika. This is the first time that I have taken all of these skills that have afforded me success in the past and throughout the pandemic, and I'm bundling up it into one program.

Speaker 3:

Yeah.

Speaker 2:

So we go through these modules. It's five modules. We've talked about a few of them in the authenticity roadmap. There's virtual engagement I think is one that we haven't quite hit yet. Yeah, so, but there's five of them and this. These are the things that have let me translate what I do in person, how I connect in person, how I relate to people, and translate that into the virtual space, and so this is kind of a response to COVID, to the pandemic, to the online, to everybody being forced online. It's kind of like we were forced into the same kind of bunker and we all got the same kind of resources. We all had to do the same kinds of things with it, unless we take that extra step and really take the time to deep dive and figure out how we can do things differently and really stand out.

Speaker 3:

Yes.

Speaker 2:

So that's what the course is about and I'm so excited because I think we talked about alignment. It's so aligned with what I want to do and just help people live more fulfilled, less empty, not have to feel like these virtual communications are so draining and dull and stressful.

Speaker 1:

Yeah, yeah, absolutely. Where can the listeners connect with you? How can they find the program?

Speaker 2:

You know what? Send me a text to that same number. Um, by the time that this comes out, when people are hearing this uh, I think there will be one more week. I'm actually giving out the uh, the secret to effortlessly keep clients coming back. I'm going to give that module for free.

Speaker 1:

Oh, awesome Okay.

Speaker 2:

So. So if they text me at that number, I can send them the link. Um, and they can. They can get in on that. And I do that for a couple of reasons. First of all, it's to serve, of course, but I want them to see what it's like to work with me. I don't want anybody to jump into a program without having a taste test, you know what I mean?

Speaker 1:

Yeah, absolutely.

Speaker 2:

Figure out who Michael is, see what it's like to hang out with me for an hour, see if what I'm teaching really makes sense for your business and then, if it does, that's when I want people to to either get in or, if it's not the right time for them, send it to their friends. This is just. This is just going to help make the world better.

Speaker 1:

Love it. That's awesome. So, michael, I have one last question for you, but before I get to that question, I just want to thank you for sharing the information today and and for your interest and willingness to help people connect, especially with everything we have going on and the disconnect that everyone's felt living in this virtual world. I think it's such an important thing and and I really want to recognize you for taking the the opportunity to share this information with people. It's powerful.

Speaker 2:

Yeah, I appreciate you absolutely for all of this and all of that, so much synergy here. You know when, when the virtual stuff hit, it kind of felt when the virtual stuff hit it kind of felt the same way that I felt in childhood. I did a lot of things in childhood. I played a lot of sports. I had a lot of different friends. I was kind of like everybody likes Michael Kershner, right.

Speaker 3:

Yeah, yeah.

Speaker 2:

But because it was so so much, so broad, all of these relationships. I knew so many people, I saw the people who really had those deep relationships, that had those genuine, authentic connections, and I just it felt empty. It didn't, it felt like I was missing something, you know. And so when COVID hit, when everything went online, it felt similar and so that kind of reignited a spark in me that I, that I wanted to not only not feel that myself, and that's probably why I took the time and did all the research, you know, all these systems and processes, how we can really create this.

Speaker 3:

Yeah.

Speaker 2:

But, but also I want to do it for other people too. So I you having me on here and having this conversation. It's fun so far, and we're not even done.

Speaker 1:

Yeah, absolutely so, okay. So the last question I have for you is what advice do you have for someone who wants to make change in their life, in their community or around the world?

Speaker 2:

It's a big question, yeah. Who wants to make change in their life, in their community, around the world? I mean, I think questions are going to be the best answer. If you don't ask the questions, you can't figure out what you have to offer. Yeah, yeah definitely.

Speaker 3:

You can't figure out what you have to offer. Yeah, yeah, definitely.

Speaker 2:

In my first mastermind, first kind of high level business mastermind that I joined it's called Fast Foundations and until I was in that mastermind asking what do I have to add to these people?

Speaker 3:

who are either at my level or way past me.

Speaker 2:

All of the skills that we've talked about, all of the processes, the strategies that I've talked about with you today. I had them, I was already doing them, I had already done my first celebrity project, but I didn't see them as important or as valuable. I just thought it was something that I knew how to do. I was good at figuring out. I'm good at, other people are good at too. But until you ask the questions and see, you know, even asking your best friend or asking your, your family, like what, what is my special value add to the world? Like what do I bring that's unique and that can really help, Even a question that simple can bring up a beautiful idea, a beautiful transformation points you in a whole new trajectory.

Speaker 1:

Absolutely, I love it. I think that's just a powerful thing. I think a lot of people don't spend enough time asking those questions or just sitting in silence or connecting with themselves to figure out what it is they actually want. Everybody knows what they don't want, but I think very few people know what they actually want and I think it takes that time, that willingness to ask those questions, to really pull that out of themselves. So it's a great answer.

Speaker 2:

Right, yeah, and to your point. Asking yourself those questions just as important as asking other people.

Speaker 1:

Absolutely. Yeah Well, Michael, thank you so much. I truly appreciate your expertise and your willingness to come on the show. It's been wonderful.

Speaker 2:

You are fantastic, Nick. I've really had an enjoyable time here. I really appreciate this. Thank you.

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Authenticity and Connecting Beyond Boundaries
Building Strong Business Relationships
Discovering Your Unique Value and Purpose